Johnson Controls of Livermore, California produces automobile seats for New United Motor Manufacturers Incorporated. The difficulties of being a JIT supplier are numerous. Most importantly, a supplier must make certain that parts being delivered correspond with the manufacturer's request. Johnson Controls receives seat orders every hour via a modem transmission from NUMMI, in the form of a serial number list. Accuracy in this process is crucial. Their previous ID system involved basic clipboards and checklists, located with operators at each station of production, inventory and shipping. The main reason they invested in RFID was to eliminate the human error that was prevalent with an operator ID system.
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