The Office of Government Commerce has successfully completed a major project to update its purchasing methods. As part of his strategy to achieve the vision, Gershon planned to fully absorb the component parts of OGC, including CCTA, PACE, the Buying Agency and HM Treasury policy teams into the OGC by April 2001. He proposed that a single service desk should form part of the newly structured organization to provide a unified source of contact and information for new (or confused) customers. It has also become evident that OGC can utilise the rich functionality of the Marval Service Management Suite to support the range of services that OGC offers to the community.
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