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Enterprise applications Toolkit

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The Hosted Customer Service Desk – It’s About Cost, Control, and Reliability

PublisherUniPress Software
Format PDF, requires Acrobat Rdr 5Date added08 Sep 2004
Topics ITIL, CRM, Help Desk, Infrastructure Management, IT Reliability
Downloads39

One advantage of a hosted help desk solution is that it doesn’t require an upfront IT infrastructure investment, so it can quickly be deployed to automate, track, and manage your customer support and CRM operations. Download this white paper from UniPress Software today to discover how your organization might further benefit from a hosted customer service desk solution and learn which features and functionality to look for as you evaluate various vendor offerings.

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