| Publisher | Hewlett Packard | ||
|---|---|---|---|
| Format | PDF, requires Acrobat Rdr 5 | Date added | 18 Dec 2004 |
| Topics | Service Level Management, Business Management, ITIL | ||
| Downloads | 39 | ||
T-systems faced the challenge of rapidly growing system environment, increased management costs, high rate of change in heterogeneous and large-scale environment threatened to compromise service levels and uptime. The HP solutions were HP OpenView Application Manager, HP OpenView Inventory Manager, HP OpenView Software Manager, and HP OpenView Extensions for Windows Installer. The benefits were cost reduction, adherence to deliver rates, easy administration, improved visibility and control, event monitoring, system stability and improved IT efficiency ratio.
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