| Publisher | UniPress Software | ||
|---|---|---|---|
| Format | 254.0KB PDF, requires Acrobat Rdr 5 | Date added | 01 Sep 2004 |
| Topics | Help Desk, Directory Services, Customer Support Services | ||
| Downloads | 97 | ||
This paper will provide IT departments and service desks with a tutorial on how LDAP address book integration can be utilized to optimize their support operations. It will also outline the business benefits that the technology can deliver and offer insight on the substantial differences between dynamic versus static LDAP integration.
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