Cisco is a world leader in high-tech, but the company is also a leader in high-touch customer interaction. Bank of America boasts the world's largest proprietary network of automated teller machines, enabling customers to access their accounts, pay bills, and obtain cash more than three million times per day. To keep everything running smoothly, Bank of America needed to respond rapidly when issues arose with its Cisco network infrastructure. Cisco onsite and remote support, knowledge transfer, and tools gave their staff the right combination to ensure they delivered a reliable, high-performance network.
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