| Publisher | ITILPeople.com | ||
|---|---|---|---|
| Format | HTML | Date added | 23 Nov 2004 |
| Topics | Service Level Management, SLA | ||
| Downloads | 6 | ||
With the growth in e-commerce, more and more companies will be striving to meet the demand for continuous service. This demand is driving availability expectations toward 24x365. Traditionally, industries with a need for high availability included government, finance, health services etc., but with the growth in e-business, high availability needs are penetrating large to medium organizations across all industries.
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