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Databases Toolkit

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American Airlines uses Sybase IQ to conduct fast ad hoc queries to uncover fraudulent ticketing.

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Publisher Sybase
Publisher Registration N/A
Topics Data Acquisition / ETL, Storage Management, Business Intelligence / Data Warehousing, Data Mining / Analysis Date added 04 Nov 2004
Downloads 184 Format HTML & WORD

American Airlines is the world’s largest carrier, serving more than 250 cities in 41 countries with 1,100 airplanes and approximately 4,400 daily flights. The airline processes approximately 125 million transportation documents on an annual basis.

For any airline, identifying fraudulent transactions, which are usually unintentional but quite common, is the key to ensuring that earned-revenue is properly received. This includes improperly issued tickets as well as tickets that do not follow basic ticket rules established by the airline. Additionally, all airlines must address “revenue leakage”. This occurs when an airline does not receive rightfully earned money for a consumer’s round-trip ticket that utilized two or more airlines. All of these issues require current, accessible, and accurate data flow.

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