| Publisher | SAP | ||
|---|---|---|---|
| Format | Date added | 27 Aug 2009 | |
| Topics | CRM, ERP | ||
| Downloads | 78 | ||
Indigo Lighthouse is a contact lens outsourcing service. Indigo faced problem in handling requirements across its call center and distribution facility. Indigo Lighthouse selected ROC to implement a CRM and SCM solution from SAP. Through SAP Indigo managed all customer queries through one central hub. The new system helps the company handle requirements across its call center and distribution facilities to support its rapid growth by integrating these capabilities with other areas of the business.
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