Organizations look to Enterprise Resource Planning (ERP) software to streamline their business processes, increase productivity, reduce costs and distribute shared information across the enterprise. The availability and reliability of the ERP environment have become critical to business productivity and success in this new era. In order to maintain peak performance levels and availability, ERP application administrators need an expert system management. As the ERP environment shifts from a centralized, legacy-based architecture to that of a distributed computing environment necessary to support B2B and online Internet commerce, the complexity of managing these environments increases dramatically, as does the potential for failure.
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