| Publisher | Infra | ||
|---|---|---|---|
| Format | Date added | 24 Dec 2009 | |
| Topics | SLA, Business Management | ||
| Downloads | 5 | ||
Roche is one of the world's largest healthcare companies, with 70,000 employees across 150 countries. Roche's objective was to install a common change management system that used single database for SAP IT support in the Asia-Pacific region that would incorporate well-defined security controls as well as provide a clear picture of the status of change requests. Roche implemented Infra technology to manage its change management processes. Infra has provided Roche with the ability to track and audit changes, and maintain visibility of all changes in progress.
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