Lam Research Corporation provides semiconductor manufacturers with equipment they need to fabricate chips. Lam needed to alter its business processes in a way that would allow it to "variabilize" its costs, which would allow it to remain profitable in times of downturn. The company also needed to focus on customer-facing issues - such as product development and engineering support. Lam's solution runs on several IBM eServer pSeries servers arrayed in a tiered architecture. To establish a B2B link with outside service providers, IBM Business Consulting Services deployed IBM WebSphere Business Integration software in a hub configuration.
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