Manchester City Football Club is a rising star of the English F.A. Premier League, regularly attracting more than 47,000 fans to its home matches. MCFC's challenge was to replace paper ticketing with a modern system that would meet their criteria: improved customer knowledge, enhanced security and better customer service, all at reduced costs. To replace its paper ticketing systems, MCFC selected a contactless smartcard entry system from Fortress GB, integrated with the specialised TALENT Sport system from IBM Business Partner Software4Sport, running on IBM eServer iSeries.
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