MLS Business Centres provides office space and services at 33 locations around the UK. The company spends £1.1 million annually on telephony. Most of this is recharged to its customers, but its systems had become so complex and it spends so large that even a small error could end up costing the company thousands of pounds. IP Solutions had an initial consultation with MLS and undertook a complete telecoms review. It then recommended that MLS should rationalise its telecoms suppliers to two major service providers, one of them Cable & Wireless, with IP Solutions acting as a single point of contact. MLS saved £60,000 per year when it shifted some of its circuits from another supplier to Cable & Wireless.
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