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Best Practices for Technical Support: Transform Technical Support into Competitive Advantage

PublisherCitrix Online
Format HTMLDate added01 Oct 2004
Topics Help Desk, IT Reliability
Downloads157

Imagine your CEO declaring technical support to be one of your company’s critical competitive advantages. What if your company could increase sales by more than 20 percent due to the high quality of your technical support?

Join us for a Webcast on October 20 at 2 P.M. ET/11 A.M. PT to learn how companies like HP, IXOS Software, CDW, Siemens and Cablevision use Citrix GoToAssist to provide world-class remote support and gain a critical competitive advantage.

The 30-minute Webinar will also explore how the quality of technical support is the largest contributor to customer loyalty, and how increased customer loyalty leads to a more than 20 percent increase in sales.

Reserve your seat for this October 20 Webcast below.

Register now

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