Learn how to automate remote systems management with ManageSoft for cost-effective management of software and hardware in geographically dispersed offices. More than ever before, the enterprise lives and thrives around the world, in multiple locations, time zones, countries, and continents. But remote offices don't typically have full-service, on-site IT support. When a software application on a remote desktop, laptop, or server fails, it is time-consuming and expensive to send a technician to troubleshoot it, and shipping the computer back to the company's central IT department for even a simple a repair can waste days. This white paper describes how automating remote systems management with ManageSoft provides a single point of control for bandwidth-friendly, automated software deployment, IT asset tracking, license management, software usage metering, and Web-based reporting for remote Windows, Linux, and UNIX systems.
Did you find this white paper useful?
25 out of 50 users found this white paper useful
Related white papers
Critical Success Factors in Selecting Help Desk Software
At one time or another every Help Desk manager asks, "Is our Help Desk software the right solution for us?" The impact of asking is almost always positive whether the...
Industry Certification for Help Desk Professionals
Imagine traveling by airplane without an FAA certified pilot in the cockpit. Imagine having critical surgery performed by a surgeon without AMA certification. Would you feel comfortable trusting your life...
Strategies for Resolving the Help Desk Crisis
Although today's corporate customer still sits in front of a monitor stroking away at a keyboard, his or her desktop is now complicated by a hard drive, a diskette drive,...
Find Me the Money! Creatively Financing the 21st Century Knowledge Center
Most companies have recently completed their budgets for 2001. Did your budget remain the same year over year? Did it increase or decrease? If you were like most Help Desks...
How to Recruit and Hire the Right Candidate
Having served as a staffing manager for a number of years and having wrestled with hiring decisions of my own on many occasions, I have first hand knowledge of the...
Implementing Total Contact Ownership at the Help Desk
Today's Help Desk professionals are constantly in pursuit of ways to improve the service they provide to their customers. As in any facet of business, ownership and accountability are key...
Knowledge Base Management - A Key to First Contact Resolution and More
There can be no doubt in today's Help Desk environment that a central repository of information, or Knowledge Base, is essential. A Knowledge Base viewed in a standardized format allows...
