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IT Service Support: Asset Management

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30 out of 50 users found this white paper useful


Publisher BMC Software
Publisher Registration Direct Access
Topics Asset Management Date added 25 Jun 2004
Downloads 94 Format 174.8KB PDF

Asset Management in the mid-market encompasses a wide array of topics. Complete lifecycle asset management allows the organization to control the entire process, from purchase requests through delivery and management of all assets. The process by which all organizational assets are tracked is known as lifecycle management. This white paper explains about Asset Management and Magic Service Desk Suite, which enables organizations to capture and manage the complete state of their assets, from beginning to end. Built around ITIL best practices, Magic is a browser-based solution that is scalable and easy to customize and implement.

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