At a certain point, linear expansion of an IT infrastructure begins to deliver diminishing returns. BEA had reached that point by 2003 and realized that radical change was necessary. BEA implemented an end-to-end architecture utilizing a set of Enterprise Infrastructure Services (EIS) built on BEA WebLogic Platform 8.1. The EIS architecture is designed to support applications that will make BEA's sales force more effective and productive, and enable timelier, more proactive customer support.
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