ZDNet UK


Skip to Main Content

ZDNet.co.uk - Winner of Best Business Website 2007
  1. Home
  2. News
  3. Blogs
  4. Reviews
  5. Prices
  6. Resources
  7. Community
  8. My ZDNet

 

ZDNet UK RSS Feeds


IT Jobs

Management Toolkit

Download now

Nibco Speeds Information Flow and Boosts Customer Service With SAP

Did you find this white paper useful?
19 out of 50 users found this white paper useful


Publisher IBM
Publisher Registration Direct Access
Topics Customer Support Services, ERP Date added 13 Sep 2004
Downloads 64 Format PDF, requires Acrobat Rdr 5

NIBCO INC., based in Elkhart, IN, USA, manufactures advanced flow control systems, including valves, fittings and pipe supports. The challenge in a highly competitive global market was to improve service to customers while reducing costs becoming a demand-led business. The solution lay in using the SAP solutions on IBM infrastructure as the best way to meet the needs for reliable, integrated business processes. A constant and positive commitment to SAP and IBM is paying dividends for NIBCO, with faster customer order response times, improved information availability and lower costs.

Download now

Did you find this white paper useful?
19 out of 50 users found this white paper useful


  • Trackback
  • Clip Link

Related white papers

TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)

This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with...


TechRepublic Resource Guide: How well are you meeting your customers needs?

To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs. This TechRepublic Resource Guide...


TechRepublic Resource Pack: Taking Another Look at CRM

If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. This collection...


Waste Management Turns to PeopleSoft Platinum Customer Support for a Successful Large-Scale Implementation

Waste Management could not get the information from its systems that it needed to understand where business was heading. The company needed a stable infrastructure to present cohesive information about...


Cisco Advocates on Behalf of Bank of America and Others

Cisco is a world leader in high-tech, but the company is also a leader in high-touch customer interaction. Bank of America boasts the world's largest proprietary network of automated teller...


July 10th: Just MASH Marketing: The Customer Reference Mashup

Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar on...


SAP Interaction Center for Financial Customer Care

SAP delivers a powerful solution for all financial-related communications with customers: an interaction center for financial customer care. Based on the interaction center function of mySAP Customer Relationship Management (mySAP...


White Paper

Featured White Paper

Optimising Storage with Global File Virtualisation

This white paper will provide an overview on how Rainfinity Global File Virtualisation virtualises unstructured data environments and moves data -including active, open files-without disruption to users or applications. Rainfinity is the only enterprise-class file virtualisation solution, and delivers complete NAS optimisation across geterogeneous ...

Download Now

Other White Papers

IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction

The increasing mobility of the modern workforce and the competitive requirement to optimise that...

IDC Executive Brief: The Rising Concerns Over Endpoint Security

Today's IT environment is increasingly vulnerable to threats and attacks, both from within and...

See All White Papers