This paper is about epistemic logic and knowledge management. In the design of today's enterprise information portal systems (EIP), the epistemic concepts mentioned are not given much attention. The consequence is that these systems can only support flat knowledge processes consisting basically of sequences of single questions and single answers (which may involve some deduction process). However, the effective design and management of deeper knowledge processes like transfer of knowledge between departments in a large organisation require consideration of epistemic phenomena like common knowledge vs. shared knowledge.
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