As businesses struggled to maintain enterprise-wide information, such as inventory numbers for hardware, user passwords and contact information, they needed a solution that could manage relatively static data without consuming huge amounts of resources. Fortunately, directory services emerged to meet this demand. Instead of implementing a large-scale database to handle hardware inventory and department phone numbers, they could roll out a directory services application that is object-oriented, supports rapid "read" transactions, where information was quickly retrievable. This business case template will walk you through the important opportunities, costs, associated risks, and alternatives when making the case for directory services.
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