Intrawest knows a thing or two about playing to win. As the leading developer and operator of ski villages, golf resorts, and vacation "playgrounds" in North America, Intrawest works hard to get new ideas to market and develop long-lasting relationships with customers. The fast-growing company recently brought in a Dell/EMC Storage Area Network to expand storage for customer-centric applications such as Customer Relationship Management. The new 3TB SAN is expected to allow Intrawest to pare storage costs by 20 percent while doubling storage capacity. Further, consolidating 25 databases onto the SAN has saved Intrawest on hardware costs and reduced software licensing fees. More importantly, the new SAN gives Intrawest more business agility by supporting new data-intensive applications that improve guest services.
Did you find this white paper useful?
24 out of 50 users found this white paper useful
Related white papers
The Evolution of CRM
The world of e-commerce is changing daily. Virtually limitless technological advances and choices, increasingly sophisticated consumers, and more intense competition define today's e-business economy. In their quest for new customers,...
Why Timing is Everything
This white paper emphasizes the importance of well-executed customer relationship management.A recent national telephone survey conducted by Primus with 500 adults who have Internet access asked what they considered to be...
Cincom Encompass® CTI in the Call Center
CTI, simply stated, is the discipline of bringing your phone system together with your customer data and computer network by utilizing computer-based intelligence and software applications. This intelligence enables you...
Defining A Successful CRM Environment
It must be understood that at its core, CRM is more than just a set of technologies: it is a process. This fact will be of significant importance to Information...
Guidelines for Implementing eCRM Solutions
What is the value of a customer? Or conversely, what is the value lost when a customer defects? If a supermarket loses just one customer a day, who spends $50...
IP Voice Communications in a Customer Relationship Management Environment
In the near future, we will likely see the maturity of a true global e-business economy where a significant volume of business-to-business and business-to-consumer communications and commerce takes place via...
Dynamic Personalization: The New Landscape for SIM Card Enabled Wireless Communications
The white paper defines the evolving role of SIM cards and SIM card technology in dynamic personalization, and describes how P-CRM can be extended to leverage and interact with SIM...
