Many companies use models of knowledge management that suit the industrial epoch. Far from benefiting these organizations, these outdated models seriously undermine their information strategies. This paper examines the key assumptions of any information strategy and demonstrates why they should be considered afresh. Based on this discussion, the paper proposes a new perspective on knowledge management and suggests how managers can effectively deploy it in the new world of E-business.
Did you find this white paper useful?
25 out of 50 users found this white paper useful
Related white papers
A New Era of Regulation: New Requirements for Information Discovery and Disclosure
Regulatory intrusion is rewriting the rules of business. Sarbanes-Oxley, HIPAA, Patriot Act and new SEC rules mandate changes in the way you capture, understand, retrieve and analyze enterprise information. Join...
How to Reach Measurable Results in Customer Service
Learn how to provide consistent customer service across all communication channels, reduce customer support costs by leveraging self-service, and optimize each customer interaction by accessing a single knowledge base.
Vendorboard: Creating a knowledge-management strategy
Oracle's Tarik Ozyurt came into the ZDNet UK offices to film a short 4 minute video describing Knowledge Management to the users of ZDNet.co.uk. Tarik describes the benefits of having...
AT&T: AT&T Developers Use Knowledge Management to Ride the Waves of Change
AT&T Corp. is a leading global voice and data communications company. The challenge was to enable smooth knowledge transfer while restructuring organization improve organization's image for quality and timeliness. The...
Eight Things That Training and Performance Improvement Professionals Must Know About Knowledge Management
This white paper is intended to introduce the eight essential aspects of knowledge management to training and performance improvement professionals so one can effectively participate in knowledge management projects in...
A Risk Management Data Warehouse for the National Stock Exchange of India Analyzes Member Trading and Payment Patterns for Risk Containment and Maintenance of Market Integrity
Our customer is the National Stock Exchange of India Limited (NSEIL) - the largest securities VSAT trading network in the world. The National Stock Exchange is the second Stock Exchange...
OLAP Server and Relational OLAP
OLAP (On-Line Analytical Processing) tools are often evaluated, quite superficially, based on their presentation layer, with little regard to how data is acquired, staged, and made available for analysis. The...
