ACV-CSC, with its 1.6 million members is undoubtedly the largest trade union of Belgium. ACV-CSC, as internal service provider, has to be competitive compared to external IT service providers. Consequently operational efficiency, flexibility and manageability are key to offer a service that meets the requirements of our internal customers. Getronics provided the ideal solution for all the requirements of ACV-CSC. The solution is based on Get.SMC, the Getronics solution for service desk solutions. The proposed solution includes two applications. Get.SMC Asset Management Suite covers the configuration management, inventory and procurement.
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