While converged voice/data networks have been a tantalizing goal of forward-looking businesses for at least a decade, unproven technology, lack of robust applications, and fundamental concerns about reliability have kept a positive business case at arm's length. But the steady incursion of the Internet into all aspects of contemporary life and corporate America's adoption of eBusiness models - coupled with significant advances in communications technology - have resulted in a new and compelling case for convergence.
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