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Management Toolkit

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Independently Auditing Service Level Agreements in the Grid

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Publisher Universidade Federal de Campina Grande
Publisher Registration Direct Access
Topics SLA, Web Services Date added 31 May 2004
Downloads 34 Format 179.7KB PDF, requires Acrobat Rdr 5

Service level management of Web and Grid Services is an important issue that has to be solved in order to achieve large-scale deployment of services. The need to negotiate, measure and audit the quality of the services provided (in terms, for instance, of performance, cost or security) will increase directly with the proliferation of services. This paper presents on-going efforts towards developing an automatic and independent SLA (Service Level Agreement) auditing service to be used with Grid/Web Services. This solution has the goal of auditing services accurately without imposing a heavy performance penalty and solving or easing the trust issues.

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