| Publisher | Sun Microsystems | ||
|---|---|---|---|
| Format | 66.9KB PDF, requires Acrobat Rdr 5 | Date added | 01 Mar 2003 |
| Topics | ROI - TCO | ||
| Downloads | 76 | ||
This white paper represents a brief summary of a full study entitled "Messaging Total Cost of Ownership 2003 in Enterprise and Service Provider Environments", published by The Radicati Group, Inc., in March 2003. In addition to detailed Cost of Ownership information and comparisons for each of the messaging systems listed in this paper, the paper also provides extensive information regarding the overall messaging system infrastructure environments deployed.
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