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SAP Interaction Center for Financial Customer Care

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27 out of 50 users found this white paper useful


Publisher SAP
Publisher Registration Direct Access
Topics CRM, Customer Support Services Date added 01 Sep 2003
Downloads 41 Format 72.4KB PDF, requires Acrobat Rdr 5

SAP delivers a powerful solution for all financial-related communications with customers: an interaction center for financial customer care. Based on the interaction center function of mySAP Customer Relationship Management (mySAP CRM) and tailored to the needs of an industry, it enables to manage contacts via any channel - phone, fax, e-mail, letter, and Internet chat - quickly and appropriately.

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27 out of 50 users found this white paper useful


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