Like most companies, CompuCom saw its volume of spam explode exponentially – and its staff grow anxious for relief. But when Chris Odom and Travis Parker, members of CompuCom’s network services team, went looking to upgrade their content filtering solution, they had more on their minds than blocking spam. What they wanted was to improve users’ experiences by reducing the volume of spam without compromising performance. What they needed was a solution that would enable them to get control of spam, reduce false positives, and be scalable as well as flexible. After evaluating five alternatives, including service-based arrangements, CompuCom selected SurfControl Web and E-mail Filters.
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