Analysts agree that streamlining and optimizing business processes can dramatically improve decisions and the performance of your organization. Join this Web seminar and hear Tim Garza, Chief Enterprise Modeling & Management Division, California Public Employees Retirement System, (CalPERS) discuss how CalPERS used BPM to exceed crucial service delivery imperatives, reduced unit costs of transactions by 20%, and improved total operating cost by 30%.
Related white papers
Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards
If your business finds itself with one or more aging digital PBXs, you are facing the challenge of deciding when a migration to a new telephony environment makes sense for...
NAC 2.0: A new model for a more secure future
As organizations turn to network access control (NAC) technologies to protect their networks and data, the flaws of earlier versions of NAC are becoming apparent. New pressures from a constantly...
ITIL v2 Foundation Certification Boot Camp
Learn about process improvements, benefits, and challenges, and get your ITIL Foundation certification. Description: In this accredited course, learn the key concepts of each IT Infrastructure LibraryTM (ITIL®) function and process for...
Critical Thinking, Problem Solving, and Decision Making
Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis. Description: Effective decision makers are those rare individuals who are able to consistently identify and choose the best option...
Introduction to Business Analysis
Understand the importance of the analyst. Description: In this introductory course, you'll delve into the role and responsibilities of the business analyst--the communication link between all business areas and a critical player...
The Building Blocks for CRM Success for Government
CRM for Government is rapidly growing as a priority for Public Sector Executives and IT Directors across the country. Whether a government or agency has success with CRM largely depends...
Ethical Hacking and Risk Assessments
Protecting your business's computer network is one of the most important moves you can make. In this on-demand seminar you'll learn how hackers access networks and what common methods are...


