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ICICI Bank Achieves Flexibility and High Performance in Multi-Channel Banking Infrastructure

PublisherMicrosoft
Format HTMLDate added04 May 2009
Topics EAI, Application Servers, .NET
Downloads191

ICICI Bank has successfully implemented Microsoft BizTalk Server 2002 as an enterprise application integration solution as part of the infrastructure for its multi-channel banking operations. It helped the bank overcome the limitations of the then existing infrastructure in terms of scalability and flexibility. To further enhance its capabilities in this area, it joined the early adopter program (EAP) for Microsoft BizTalk Server 2004. ICICI Bank wanted to explore how new features, such as Rules Engine and Business Activity Monitoring (BAM), would help it meet the increasingly sophisticated demands of its customers. The results of the trial showed that the bank could achieve much more flexibility and efficiency in report generation and monitoring. It could also achieve more complex orchestration of transactions between its channels and various back-office systems, as well as increased processing capabilities. After the trial, the migration path to BizTalk Server 2004 has become much clearer for the bank.

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