| Publisher | Accenture | ||
|---|---|---|---|
| Format | HTML | Date added | 08 May 2004 |
| Topics | Customer Support Services, IM | ||
| Downloads | 11 | ||
As part of its research into the future world of Reality Online, Accenture Technology Labs is exploring what will become possible when the time between stimulus and response approaches zero. The popularity of instant messaging services shows that world is getting accustomed to instant communication. The Labs has removed one additional barrier to instant communication, language differences, with its Instant Message Translator. The tool automatically translates text and displays the conversation in the language of both parties. Such technologies will help people to collaborate across time zones and make decisions faster.
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