Gastroenterology Center of the Midsouth (GI Center) is one of the largest gastroenterology groups in USA. Their legacy NEC and Comdial PBX voice systems hampered patient-staff communications. Lacking voice mail and an efficient call transfer capability among other advanced features, GI Center struggled to transfer the 100-plus calls it receives per hour. To sustain the quality of its care and service, GI Center sought an affordable, easy-to-manage, feature-rich voice and data network that would streamline its communications and drive its key business application. GI Center realized all of its communication objectives with the 3Com solution comprising of 3Com NBX 100 Communications Systems, 3Com Ethernet Power Source (EPS) and SuperStack Switch 3300 FX switches.
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