| Publisher | Pendragon Software Corporation | ||
|---|---|---|---|
| Format | HTML | Date added | 18 Apr 2004 |
| Topics | Palm, PDA | ||
| Downloads | 98 | ||
Before using Pendragon Forms, all calls were printed out on paper forms. Upon completion, the solutions were entered into the database by the helpdesk staff. This original method was time consuming and generated a lot of paper. Pendragon’s electronic forms saves hours of tech time wasted on paperwork. Pendragon Forms is used to track help desk issues downloaded from a PC database into a Palm Computing connected organizer.
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