As organizations grow and team projects become increasingly complex, both managers and team players need an automated way to centralize change and issue management, capture and communicate status to everyone involved, and enable real-time reports on issue status and any project bottlenecks. This white paper will discuss the business case for automating how teams can capture, manage and communicate change processes for higher productivity, reduce the number of missed tasks and errors, and improve quality of the project results. Basic criteria for choosing an issue and change management tool are also provided.
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