This white paper explores today's business and IT challenges, and how they are driving the need for business-aware performance management within both enterprises and service providers. It examines the current limitations with performance management solutions and reviews the key capabilities needed by enterprises and service providers to synchronize IT operations and strategies with business objectives. Finally, to illustrate these capabilities, the paper examines InfoVista's new performance management paradigm, BTI.
Related white papers
SOA Management: Bringing SOA into the mainstream of IT operations
Managing SOA services is usually done by a specific project team initially. However, in the long run, SOA must be managed in production by IT operations to take advantage...
Implementing Enterprise Resource Planning: Lessons Learned from the Front
This SAP white paper addresses several key questions surrounding Enterprise Resource Planning (ERP) implementations and the kinds of issues that can derail them. The paper offers five best practices for...
Reduce the Risk of Costly Data Breaches: Three Pillars of Data Protection
There are numerous regulations that govern the protection of private, personal and confidential data regardless of whether the data resides on a secure mainframe computer, desktop PC or mobile device...
ASG Service Dependency Mapping: Making the Link between IT and the Business
Aligning IT and business perspectives requires the ability to create links between configuration information in the CMDB and the business service as experienced by the user. Service Dependency Mapping (SDM)...
Service-oriented architecture
If you're struggling to build a business case for service-oriented architecture (SOA), this IBM white paper can help. It proposes a simplified approach to analyzing the ROI of SOA --...
Enterprise Project Management - IT Governance and the Program Management Office
Organizations are challenged to track and measure the effectiveness of a large number of projects in various aspects of their work, and aligning Information Technology costs with business objectives is...
Consulting Firm Acquires Seven Companies, Doesn't Miss a Call
This case study examines how Navigant Consulting, an independent consulting firm, used a single, converged IP network to help a dynamic global workforce improve responsiveness to clients -- regardless of...


