The Spanish Ministry of Labor and Social Security administers welfare and employment assistance. The Ministry needed to reduce administrative costs, improve customer service and modernize its image. The Ministry needed to reduce administrative costs, improve customer service and modernize its image. As a result, the Ministry is making radical changes to its welfare and health services administration by issuing a new social security smart card for all individuals and dependents in Spain. The card can be used to access a range of government services and information, and to conduct transactions at social security offices and health care centers.
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