AT&T is among the world's premier voice, video and data communications companies, serving consumers, businesses and government. AT&T Consumer provides a broad range of communications options to consumers, including transaction-based services such as prepaid phone cards. While highly skilled at delivering telecommunications services to customers, AT&T had minimal experience in the supply chain management processes needed to bring tangible, packaged goods such as prepaid cards to channels such as convenience stores and mass merchants. In an effort to enhance business performance, improve operational efficiency and obtain significant cost savings, AT&T made a strategic business decision to outsource its PrePaid Card end-to-end supply chain management functions. To achieve its vision of a world-class supply chain operation, AT&T chose Accenture - a trusted business partner with solid supply chain management and transformational outsourcing credentials, a proven ability to solve complex business problems and deliver innovative solutions with speed and precision, and a track record of delivering value across all of AT&T's business units.
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