This white paper talks about India’s position in the global market as a center for outsourcing. Companies are moving their non-core business process to outsource service providers. The list of functions being outsourced is growing – IT, contact center, customer service, accounts payable, procurement, vendor management, collection, pay-rolling, human resource administration, staffing, secretarial services, and electronic database marketing. A growing number of US companies are outsourcing their non-core functions to vendors that deliver the business processes from off-shore locations like India.
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