| Publisher | Siebel Systems | ||
|---|---|---|---|
| Format | Webcast | Date added | 02 Mar 2004 |
| Topics | ROI - TCO, CRM | ||
| Downloads | 1 | ||
This webcast discusses how organization can leverage customer analytic applications to achieve the next level of business value and ROI from its customer relationship management initiatives. These solutions can enable organizations to: Improve customer retention, reduce churn, and execute more targeted customer acquisition programs. Affect customer treatment and interaction in real time by applying predictive and descriptive analytics. And enable more insight-driven actions and customer interactions by every member of organization.
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