Document management, while offering numerous benefits for today’s public sector organization, is rife with risks, risks that must be managed to ensure a successful project. In addition to the usual software engineering and project management challenges that are common to all new implementations, there are also issues peculiar to document management. This paper describes the nine most prevalent document management risks, based on Unisys public sector clients that have undergone document management projects, along with proven methods for mitigating or avoiding these risks.
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