| Publisher | SAP AG | ||
|---|---|---|---|
| Format | 165.0KB PDF, requires Acrobat Rdr 5 | Date added | 01 Oct 2003 |
| Topics | HR, IT HR - Staffing - Training | ||
| Downloads | 101 | ||
To provide your employees with top-notch customer service, your human resources (HR) staff must respond quickly and accurately to employee inquiries. SAP can help you expedite the inquiry response process with an employee interaction center (EIC). This fully integrated offering delivers a world of information and resources to the desktops of your HR generalists, empowering them to respond efficiently to employee requests and helping them transition to strategic, service-oriented roles. And because it lets your HR staff work more productively, the offering also decreases service costs, increases corporate margins, and improves employee retention rates. This paper provides an overview on employee interaction center (EIC) and its benefits.
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