This white paper discusses about what Voice extensible Markup Language (VXML) is, what it can do, what business advantages it offers, and what Nortel Networks is doing to bring voice access to the Web. VXML is a markup language for programming Web-based applications, like HTML (Hyper-Text Markup Language) and XML (eXtensible markup Language). But where HTML delivers visual applications in the form of Web pages, VXML delivers audio applications over the telephone.
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