| Publisher | ArcStream Solutions | ||
|---|---|---|---|
| Format | 1.1MB PDF, requires Acrobat Rdr 5 | Date added | 21 May 2001 |
| Topics | Mobile - Wireless Communications | ||
| Downloads | 36 | ||
This paper makes the case for bringing field service organizations into the 21st century through the application of new technologies focused on the mobile worker. It starts by examining what is involved in field service, explores opportunities to enhance revenues, reduce costs and increase customer satisfaction through improved field service, and outlines strategic and technical considerations for bringing these goals to fruition in your field service organization.
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