Universal Forest Products (UFP) is the largest U.S. producer of pressure-treated wood, and North America's largest manufacturer of engineered roof systems for the manufactured housing and site-built construction markets. Universal Forest Products, Inc. (UFP) took a proactive approach to improving communication of pertinent business information to employees and customers. The information was stored in several disparate business systems and manual methods were used for distribution, which cost the company time and money. So UFP implemented a Microsoft Content Management Server solution, combining the information into a customer and employee portal that could be used to access business-critical information. Today, UFP's solution provides a collaborative environment that streamlines information-sharing processes and reduces operational costs. The extensible solution also will allow UFP to build additional Web-based solutions quickly, which it can sell to customers thus increasing future sales opportunities.
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