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Mobile working Toolkit in association with http://ad.doubleclick.net/clk;209317412;17864748;n?http://www.smb.toshiba.co.uk

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Customer Satisfaction Soars when Car Rental Company Implements an Instant Return WLAN

PublisherPsion Teklogix
Format HTMLDate added02 Mar 2004
Topics 802.11, Wireless LAN
Downloads36

Hertz, a wholly-owned subsidiary of the Ford Motor Company, is the largest car rental company in the world, providing service for 80 years. The Hertz Corporation had a problem. Rental returns at their facilities across the U.S. were taking far too long, angering customers with flights to catch, and ultimately costing the companies return business. Hertz needed a real-time solution to help improve its rental return process. After a long period of evaluation, a hardware solution from Psion Teklogix was chosen.

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