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The Need for Third-Party Call Control

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27 out of 50 users found this white paper useful


Publisher Lucent Technologies
Publisher Registration Direct Access
Topics Call Center - Contact Date added 24 Jul 2002
Downloads 99 Format 87.4KB PDF, requires Acrobat Rdr 5

This paper examines third-party call control (3PCC) and its application to new services. The evolution of networks and services that has driven the need for 3PCC capabilities is examined along with some of the new service concepts that may make use of 3PCC. Also discussed is ongoing work within Lucent Technologies in the area of 3PCC and service concepts that make use of 3PCC

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27 out of 50 users found this white paper useful


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