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Management Toolkit

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The Migration of Help Desk to Consolidated Service Desk

PublisherBMC Software
Format WebcastDate added15 Sep 2003
Topics Help Desk, Infrastructure Management
Downloads105

Major companies have embraced the Consolidated Service Desk concept - find out how your company can too. Conrad Boyse, Global Director of IT Service Management for Sales and Support at Remedy will explain how to revolutionize the Help Desk activity by making it more strategic. Learn how to bring together an organization's IT department and sales support functions in a highly effective way, ensuring synergies are optimized and output maximized. Space is limited, so register today.

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