BEA Systems,Inc., one of the world’s leading application infrastructure software companies, is widely known for its award-winning WebLogic enterprise application platform software. BEA Systems set its sight on becoming the leading eBusiness company. For BEA, this meant using technology to improve the productivity of its business processes and significantly enhance customer service. To achieve this goal, they launched an ambitious eBusiness program, called MyBEA, to deliver one set of eBusiness capabilities across many of BEA’s applications in sales, customer support, marketing, and human resources. BEA looked to its trusted partner, Accenture, for its proven ability to bring innovative technology solutions and deep technical skills to help BEA with this challenge. To support BEA in every phase of the application lifecycle, Accenture leveraged its assets from methods and tools to architectures. BEA achieved $30 million in cost savings and raise customer satisfaction above industry standards by developing a unique reusable architecture that improves development time.
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