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Databases Toolkit

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Microsoft Solution for Intranets Enables H&R Block Financial Advisors to Deliver Superior Customer Services Via Timely Access to Information

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11 out of 20 users found this white paper useful


Publisher Microsoft
Publisher Registration Direct Access
Topics Content Management, Intranet Date added 14 Aug 2003
Downloads 14 Format WORD

Founded in 1955, H&R Block is the world's largest tax preparation company with more than 19 million clients and over 10,000 worldwide offices. H&R Block wanted to establish a single centrally administered intranet for all information related to the products and services of H&R Block Financial Advisors. They went for Microsoft Solution for Intranets , which was used to aggregate information, simplify content publishing and enable a user-searchable knowledge base. It had video broadcast capability that enabled the intranet to be used for training and company-wide communications.

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